Legal

Refund Policy

Last updated: June 10, 2026

The First-Transfer Guarantee

If your missionary isn't loving the program by the end of their first transfer, six full weeks from their first workout email, email us at help@calledtosweat.com and we'll refund the full purchase price of any plan. No forms, no hoops, no questions beyond what helps us improve.

How the guarantee works by plan

First Transfer Strong ($35): full refund within 6 weeks of the first workout email.
The Whole Mission ($349 / $279): full refund within 6 weeks of the first workout email. For gift purchases, the clock starts at activation, not purchase, so a plan bought months before a missionary leaves is fully protected.
Monthly ($19/month): full refund of your first payment within 6 weeks. After that, cancel anytime and billing stops at the end of the current month; we don't refund partial months. Manage or cancel your subscription here.

After the guarantee window

Monthly plans: no refunds needed, just cancel. Access runs through the period you've paid for.
Prepaid plans: not refundable after the 6-week window, with two exceptions. If a missionary returns home early for any reason, we'll refund the unused months in full; just email us. And if we ever discontinue the service, all unused prepaid months are refunded automatically.
Transfers: a prepaid plan can be transferred once to a sibling or another missionary at no charge.

How refunds are issued

Refunds go back to the original payment method through Stripe, usually within 5 to 10 business days of approval. We approve guarantee refunds within 2 business days of your email.

Questions

Email help@calledtosweat.com. A human reads it, usually Kristin.